Last Updated: September 10th, 2020

For a limited time only, Soteria had invited all U.S. customers to experience the Professional Monitoring service for FREE. As one of our Beta Testers, you'll get early access to test drive the new monitoring service and the feedback that you provide will help us identify and fix issues, to make the service even better! As a token of our gratitude, all beta testers will receive an exclusive LIFETIME 50% DISCOUNT PROMO CODE redeemable towards the official release of the Professional Monitoring Service.

To get started please follow the instructions below:

1. Click the Sign Up Form to join our Beta Program. You can also join our program via our Soteria app intro page.

2. Please enter your camera AMID number in the required field. If you are not sure where to find the AMID, please see the image below.

3. If you have an additional camera, you can add it to the Beta Program as well. You may add up to 5 cameras, but please note that these cameras should be under one address.

Visit HERE for some useful information on the setup.

As a Beta Tester, you will be asked to fill out several short surveys during the beta testing period.

There're two ways to opt-out of the 24/7 Professional Monitoring Beta Program:

1. Email us at support@soteriaai.com with your name and camera's AMID.

2. Chat directly with our online agents on www.soteriaai.com

Important:

1. While we aim for the fire warning function to be highly reliable, Soteria cannot guarantee that emergency responders will be dispatched to your Monitored Property in the event of an emergency. There may be delay or failure to dispatch emergency responders due to availability, local regulations not permitting dispatch of emergency responders to alarm signals which have not been verified by a person physically at the property or other reasons beyond Soteria's control. If you have questions or concerns regarding the Beta Program, please contact us at support@soteriaai.com.

2. Subject to change.